FAQ

Common questions about our products:

  1. What is the difference between a Wireless heart rate monitor and a Strapless Heart Rate Monitor?
  2. What does ECG Accurate mean?
  3. Is a Strapless heart rate monitor as accurate as a Wireless heart rate monitor?
  4. What is the difference between a heart rate and a pulse rate?
  5. How do I get my heart rate reading?
  6. What is the difference between a strapless heart rate monitor and a pulse monitor?
  7. My Heart Rate Monitor is not working correctly. How do I service it?
  8. I don’t know how to set up my watch. Help!
  9. How long does the battery last on my heart rate monitor?
  10. Why is a User Changeable Battery in the Chest Strap so important?
  11. Why do I need to use a Heart Rate Monitor?
  12. How do I Train with a Heart Rate Monitor?

Q: What is the difference between a Wireless heart rate monitor and a Strapless Heart Rate Monitor?
A: A wireless heart rate monitor comes with a chest strap that is worn around the body. This chest strap transmits a continuous heart rate signal to the watch.

A Strapless heart rate monitor operates without the use of a chest strap. You simply place two fingers over the face of the watch for 4-6 seconds and receive your heart rate reading.

Q: What does ECG Accurate mean?
A: An electrocardiogram, or ECG, is a measure of the electrical activity of the heart. This electrical activity regulates the contraction of the heart, so the exact heart rate and rhythm can be determined from an ECG.

Q: Is a Strapless heart rate monitor as accurate as a Wireless heart rate monitor?
A: Reebok Strapless technology gives you ECG accurate heart rate readings. Simply place 2 fingers over the 2 sensors any time you want to check your heart rate.

Q: What is the difference between a heart rate and a pulse rate?
A: Heart rate is the rate of heart contractions over a given time period, usually defined in beats per minute. A pulse can be defined as the rhythmical dilation of a vessel produced by the increased volume of blood forced into the vessel by the contraction of the heart. The pulse can be felt at many different points on the body, with the wrist and neck among the most easily accessible. The heart rate is usually measured by a sensing device such as electrodes that pick up the electrical activity of the heart, which regulates contractions, The pulse rate is commonly measured by lightly touching one’s fingers over an artery to count the rate of pulsation. There are certain situations, such as an irregular heartbeat or a premature beat, where a heart contraction will not force out enough blood to be measured as a pulse. Only in these cases, the pulse rate will be different from the heart rate.

Q: How do I get my heart rate reading?
A: Wireless Heart Rate Monitor (with Chest Belt)

  1. Press and hold the mode button (lower left button) until the heart symbol appears. This will engage heart rate mode.
  2. Wet the back of the chest belt with water or saliva and place belt around body.
  3. Heart Rate will appear.

Heart Rate Monitor using Strapless technology (No Chest Belt)

  1. Put watch on wrist.
  2. Place two fingers over the two silver buttons on the face of the watch.
  3. Wait 4-6 seconds and your heart rate will appear.

Q: What is the difference between a strapless heart rate monitor and a pulse monitor?
A: A strapless heart rate monitor is ECG accurate because it picks up the electrical impulses produced by the heart. A pulse sensor detects blood flow in the extremities and is adversely affected by light and motion. This causes highly inaccurate readings.

Q: My Heart Rate Monitor is not working correctly. How do I service it?
A: We recommend all service to be done by Sports Beat Inc. Warranty does not cover any damage caused by service that is not authorized by Sports Beat Inc. Send your heart rate monitor to:

Sports Beat Inc.
Attn: Customer Service
45 West Jefryn Blvd
Deer Park, NY 11729

Please include your Name, Return address, the problem you are experiencing and a number where you can be contacted. Once repair estimates are made you will be contacted.

Q: I don’t know how to set up my watch. Help!
A: All of our products come with quick start instructions as well as full instruction manuals. If after reading the manual you are still experiencing trouble we encourage you to call our helpful customer service staff, M-F 9-5 EST.
Tel: 888-760-3059

Q: How long does the battery last on my heart rate monitor?
A: With 1 hour a day use, your heart rate monitor battery has a life expectancy of 2 years.

Q: Why is a User Changeable Battery in the Chest Strap so important?
A: Most Reebok and Cardiosport heart rate monitors come standard with a User Changeable Battery. This enables you to purchase a new battery at any electronics store without having to send in your transmitter for repair.

Q: Why do I need to use a Heart Rate Monitor?
A: In order to get fit, lose weight, take part in sport or for a healthy lifestyle, a Heart Rate Monitor is the perfect partner. It is not necessary to feel totally exhausted at the end of each exercise session and indeed, this can cause more harm than good. To benefit from exercise the three elements of frequency, intensity and time should be in balance. It was always possible to balance frequency and time but now, with a Heart Rate Monitor, intensity can also be controlled to produce the desired results and fitness goals.

Q: How do I Train with a Heart Rate Monitor
A: Warm up and Cool Down
Always do a slow warm-up of 5-10 minutes followed by some gently stretching and then gradually climb up to the pre-set target zone. End every workout with a 5-10 minute cool down, again followed by the same gently stretching. The importance of this cannot be over emphasized. Studies have shown that people who warm up and cool down adequately have fewer athletic injuries.

Type of Exercise
Choose activities that use large muscle groups and which are continuous in nature. Some good examples are walking, swimming, running, aerobic dance, stair climbing machines, ski machines, treadmills, cycling or exercise bikes. Feel free to include more than one activity-cycle one day, swim the next and do aerobics on the third. This is called Cross Training and helps exercise all muscle groups, reduces boredom and keeps motivation high.

Frequency of Exercise
Exercise in the target range that you have set at least 3-5 times per week, with no more than 48 hours between sessions. Even on “rest days” gently exercise such as a leisurely walk can be beneficial.

Intensity of Exercise
An exercise intensity zone should be selected which is within known capabilities and where consistency can be achieved. Studies show that people, who exercise at too high an intensity, especially in the initial stages of their program, drop out sooner, have more injuries and tend to develop a negative impression towards exercise in general. If necessary, start in a low exercise intensity zone and build up.

Time Exercising
Aim for 20-60 minutes of continuous exercise in the chosen target zone each session. If 20 minutes constant exercise is not initially achievable, then work up to it slowly and gradually.

Warning
Before any exercise program is initiated, an assessment of fitness levels should be undertaken by a doctor to ensure personal safety.